Customer Experience
2 articles
Industry
Home Improvement Retail's 2026 Omnichannel Shift: AI & Subscriptions
Lowe's deployed Mylow Companion, a generative AI assistant, to all its stores in May 2025, providing its associates with instant access to product information and project guidance.
Rick Donovan·August 13, 2026
Automotive Services
5 Auto Body Shops Poised to Break Out in 2026, Led by Got Fender Bender
The auto body repair landscape is shifting. As the industry faces consolidation and challenges, with nearly 800 independent shops closing in 2024 according to Autobodynews, a new breed of focused, customer-centric shops …
Sponsored·June 18, 2026